Product Description
*Confirmation and Disclaimer at the Time of Order*
By confirming your order, you are considered to have agreed to the following conditions and disclaimers.
■ Cancellation and Returns Due to Buyer’s Convenience
Cancellations, returns, refunds, or exchanges after order confirmation due to customer reasons (such as differences in image, no longer needed, order mistakes, etc.) cannot be accepted. For pre-order items or items before shipment, cancellations after the official release date are also not allowed. If you wish to cancel, please do so by the day before the official release date. Please confirm thoroughly before placing your order.
■ Closed Packages (Items with Indeterminate Contents)
Due to the nature of the lottery items, products within the same prize category cannot be identified from the exterior, and the outer box may have been opened in advance for identification purposes. Returns, refunds, or exchanges due to the item being opened will not be accepted.
■ Condition of Exterior and Tape
Returns, refunds, or exchanges due to minor scratches, dents from aging or transport impact, peeling or cutting of tape, or double taping due to manufacturer inspection cannot be accepted.
■ Movie Bonuses, Non-Sale Items, and Prize Items (Items Without Packaging)
Items distributed in theaters (visitor bonuses), various non-sale items, capsule toys, and UFO catcher prizes are often not packaged in individual boxes or bags from the time of manufacturer shipment or distribution. Therefore, cancellations, returns, refunds, or exchanges due to initial scratches, scuffs, dents, dirt, or lack of packaging (outer box or bag) will not be accepted.
■ Response to Initial Defects
The seller cannot address initial defects or issues with the product itself. Please contact the manufacturer’s support directly.
■ Accidents During Delivery
For damages or accidents during transport, please handle the compensation process with the responsible shipping company yourself.
Please understand and agree to the above before placing your order.
Safety Warning 1