Koala (R) Pillow, Hotel Pillow [Koala Fluffy Pillow] 63cm Wide X 41cm Deep, Approx. 15cm High, Neck Support, Suitable for Side, Back, and Stomach

Koala(R) offers a service that allows you to fully experience the product in the comfort of your own home, in pursuit of comfortable sleep and peace of mind. You can try it out for yourself and see if it suits your lifestyle. In the unlikely event that you are dissatisfied or have any problems with the product you received, our customer support will be happy to assist you. The generous use of fine fibers creates a comfortable elasticity for a luxurious sleeping experience. It provides just the right amount of support to suit the shape and weight of your head, enveloping you for a more comfortable sleeping position. *When you open the product, you may notice a distinctive odor from the materials used in new products; this is not a defect. If the odor bothers you, leave it in a well-ventilated place for 24 to 48 hours and it will gradually disappear. The pillow height is provided as a guideline, but there may be slight variations between individual pillows. Due to the characteristics of the microfiber material, it may appear slightly high depending on how it is adjusted, but over time it will naturally sink in and settle to a comfortable height. Adjust the height and comfort to your liking by slightly adjusting it. Choose your preferred comfort level with the two-material interior: one side is CertiPUR-US certified cooling gel-infused memory foam for firm support, and the other side is microfiber. The quilted cover is made with a fabric containing 38% Tencel Lyocell fiber, which has excellent moisture absorption properties, allowing excess heat to escape, preventing sweat buildup and keeping your head comfortable while you sleep. It has just the right amount of elasticity to allow you to turn over easily without stress. It gently wraps around your head while providing firm support. You can sleep comfortably in any position, whether on your back, side, or stomach. [Size/Weight] Width 63 x Depth 41 cm, Approximate height 15 cm (sinks 4-7 cm when in use, depending on individual needs) / Weight: 1.2 kg [Package size] Package size: Width 76 cm x Length 40 cm x Height 15.3 cm / Weight (including packaging): 2.5 kg [Care Instructions] The outer fabric of the Koala Fluffy Pillow cannot be removed or washed due to its structure. Please follow the care instructions below. Gently press the pillow with a cloth dampened with mild detergent to remove any dirt. Then, wipe it dry to remove any remaining detergent. *Please refrain from tumble drying, ironing, dry cleaning, or using a futon dryer. *Do not soak the filling in water. [Shipping Information] We cannot deliver to any remote islands other than the main island of Okinawa. Also, there may be cases where delivery to a delivery box is not possible due to the size (weight) of the product's packaging. Please be aware of this before placing your order.